
Delivery was great. Arrived on time and set up the TV for me.
I couln't get the HDMI ports to work. Had the cable company come. They tried three HD boxes and two HDMI cables. Said the problem was the TV.
I called Samsung. They arranged for a new board to be shipped and arranged a repair time. The repair person had the same problem after he replaced the board. No HDMI ports worked. Said that they would have to send a new main board. After the next board was installed, they decided that the TV was not repairable. They gave me a number to call at Samsung to arrange a replacement.
Samsung did not have the same TV available. They said I could get a lesser model in exchange. If I want at least all the options I had before I would have to pay an additional $198.00. This is ridiculous. Get more detail about Samsung LN40B630 40-Inch 1080p 120 Hz LCD HDTV with Red Touch of Color.
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